Genway Status - Incident history https://genway.instatus.com Genway Wed, 4 Feb 2026 06:00:00 +0000 Environment Upgrades Type: Maintenance Duration: 30 minutes Affected Components: app.genway.ai, api.genway.ai Feb 4, 06:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 4, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 4, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 4 Feb 2026 06:00:00 +0000 https://genway.instatus.com/maintenance/cml5c8h1d02l6l8fqpunsu7c7 https://genway.instatus.com/maintenance/cml5c8h1d02l6l8fqpunsu7c7 Environment Upgrades Type: Maintenance Duration: 30 minutes Affected Components: api.genway.ai, app.genway.ai Dec 14, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Dec 14, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 14, 09:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 14 Dec 2025 09:00:00 +0000 https://genway.instatus.com/maintenance/cmj5hrti80dm23lz2xbb08o20 https://genway.instatus.com/maintenance/cmj5hrti80dm23lz2xbb08o20 Environment Upgrades Type: Maintenance Duration: 30 minutes Affected Components: api.genway.ai, app.genway.ai Jun 8, 13:30:00 GMT+0 - Completed - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Completed</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sun, 8 Jun 2025 13:30:00 +0000 https://genway.instatus.com/maintenance/cmbnqohpf0011yetyqajpj9y3 https://genway.instatus.com/maintenance/cmbnqohpf0011yetyqajpj9y3 Environment upgrades Type: Maintenance Duration: 1 hour Affected Components: api.genway.ai, app.genway.ai Jun 8, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 8, 13:30:00 GMT+0 - Completed - Maintenance has completed successfully Jun 8, 13:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sun, 8 Jun 2025 13:00:00 +0000 https://genway.instatus.com/maintenance/cmbmm3m2j001p8s0fwf677nay https://genway.instatus.com/maintenance/cmbmm3m2j001p8s0fwf677nay Environment upgrades Type: Maintenance Affected Components: api.genway.ai Apr 6, 06:30:00 GMT+0 - Completed - We are planning for a scheduled maintenance during that time. Type: Maintenance

Affected Components:

<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sun, 6 Apr 2025 06:30:00 +0000 https://genway.instatus.com/maintenance/cm95atk9b000m4zmjpa1nl8vy https://genway.instatus.com/maintenance/cm95atk9b000m4zmjpa1nl8vy API outage Type: Incident Duration: 2 minutes Affected Components: api.genway.ai Feb 16, 12:05:39 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 16, 12:07:39 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>12:05:39</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>12:07:39</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 16 Feb 2025 12:05:39 +0000 https://genway.instatus.com/incident/cm77ky8jr005fa2jwhsewoydg https://genway.instatus.com/incident/cm77ky8jr005fa2jwhsewoydg API outage Type: Incident Duration: 2 minutes Affected Components: api.genway.ai Feb 16, 12:03:39 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Feb 16, 12:01:39 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>12:03:39</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>12:01:39</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Sun, 16 Feb 2025 12:01:39 +0000 https://genway.instatus.com/incident/cm77kt3fb003fa2jwadxen0e2 https://genway.instatus.com/incident/cm77kt3fb003fa2jwadxen0e2 Environment upgrades Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: api.genway.ai, app.genway.ai Feb 16, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 16, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 16, 11:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sun, 16 Feb 2025 11:00:00 +0000 https://genway.instatus.com/maintenance/cm71rzamw00dv9l1ssgkdg1dy https://genway.instatus.com/maintenance/cm71rzamw00dv9l1ssgkdg1dy API outage Type: Incident Duration: 1 minute Affected Components: api.genway.ai Jan 19, 16:29:33 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 19, 16:30:33 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>16:29:33</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>16:30:33</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 19 Jan 2025 16:29:33 +0000 https://genway.instatus.com/incident/cm63u1rgb001uys8kdex80ga5 https://genway.instatus.com/incident/cm63u1rgb001uys8kdex80ga5 API outage Type: Incident Duration: 9 hours Affected Components: api.genway.ai Oct 20, 16:15:40 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 20, 16:24:39 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 9 hours

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>16:15:40</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>16:24:39</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 20 Oct 2024 16:15:40 +0000 https://genway.instatus.com/incident/cm2hshdrp00k910dvl8wx97hd https://genway.instatus.com/incident/cm2hshdrp00k910dvl8wx97hd App outage Type: Incident Duration: 12 hours and 30 minutes Affected Components: app.genway.ai Oct 20, 16:14:24 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 20, 16:26:54 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 12 hours and 30 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>16:14:24</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>16:26:54</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 20 Oct 2024 16:14:24 +0000 https://genway.instatus.com/incident/cm2hsfrjb000vsz5810cvezbi https://genway.instatus.com/incident/cm2hsfrjb000vsz5810cvezbi Environment upgrades Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: api.genway.ai, app.genway.ai Oct 6, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 6, 13:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Oct 6, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 6 Oct 2024 13:00:00 +0000 https://genway.instatus.com/maintenance/cm1q2x1jw002o135btqzpatyq https://genway.instatus.com/maintenance/cm1q2x1jw002o135btqzpatyq App outage Type: Incident Duration: 1 day and 8 hours Affected Components: app.genway.ai Sep 24, 17:03:52 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 24, 17:35:52 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day and 8 hours

Affected Components:

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>17:03:52</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>17:35:52</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 24 Sep 2024 17:03:52 +0000 https://genway.instatus.com/incident/cm1gor8m7004s2kmvnnkcz9gq https://genway.instatus.com/incident/cm1gor8m7004s2kmvnnkcz9gq API outage Type: Incident Duration: 17 hours and 54 minutes Affected Components: api.genway.ai Aug 26, 15:56:39 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 26, 16:14:32 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 17 hours and 54 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>15:56:39</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>16:14:32</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 26 Aug 2024 15:56:39 +0000 https://genway.instatus.com/incident/cm0b6l37i006t9f2cy0048dqt https://genway.instatus.com/incident/cm0b6l37i006t9f2cy0048dqt App outage Type: Incident Duration: 1 day, 1 hour and 31 minutes Affected Components: app.genway.ai Aug 26, 15:53:24 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 26, 16:18:55 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 1 hour and 31 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>15:53:24</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>16:18:55</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 26 Aug 2024 15:53:24 +0000 https://genway.instatus.com/incident/cm0b6gwn70043jng4fz71i9g5 https://genway.instatus.com/incident/cm0b6gwn70043jng4fz71i9g5 Database Maintenance Type: Maintenance Duration: 16 minutes Affected Components: api.genway.ai, app.genway.ai Jun 23, 13:37:24 GMT+0 - Identified - We are planning for scheduled maintenance during that time. Jun 23, 13:53:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 16 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>13:37:24</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>13:53:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 23 Jun 2024 13:37:24 +0000 https://genway.instatus.com/maintenance/clxrlg3b784773b6oityqk4mhl https://genway.instatus.com/maintenance/clxrlg3b784773b6oityqk4mhl API outage Type: Incident Duration: 2 hours Affected Components: api.genway.ai Jun 20, 21:15:39 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 20, 21:17:39 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 hours

Affected Components:

<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>21:15:39</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>21:17:39</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 20 Jun 2024 21:15:39 +0000 https://genway.instatus.com/incident/clxnrh8ys520690fvomu2dydxo7 https://genway.instatus.com/incident/clxnrh8ys520690fvomu2dydxo7 App outage Type: Incident Duration: 5 hours and 30 minutes Affected Components: app.genway.ai Jun 20, 21:19:24 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Jun 20, 21:13:55 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 5 hours and 30 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>21:19:24</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>21:13:55</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 20 Jun 2024 21:13:55 +0000 https://genway.instatus.com/incident/clxnrf0ai19661kznb29lgzozs https://genway.instatus.com/incident/clxnrf0ai19661kznb29lgzozs App outage Type: Incident Duration: 4 hours and 2 minutes Affected Components: app.genway.ai Jun 20, 21:12:56 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Jun 20, 21:08:55 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 4 hours and 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>21:12:56</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>21:08:55</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 20 Jun 2024 21:08:55 +0000 https://genway.instatus.com/incident/clxnr8kwe488189fkomm5rvjs7f https://genway.instatus.com/incident/clxnr8kwe488189fkomm5rvjs7f API outage Type: Incident Duration: 2 hours Affected Components: api.genway.ai Jun 20, 21:08:39 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 20, 21:10:39 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 hours

Affected Components:

<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>21:08:39</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>21:10:39</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 20 Jun 2024 21:08:39 +0000 https://genway.instatus.com/incident/clxnr88ww4772i0n9d9dsz3cd https://genway.instatus.com/incident/clxnr88ww4772i0n9d9dsz3cd App outage Type: Incident Duration: 4 days, 8 hours and 31 minutes Affected Components: app.genway.ai Apr 30, 14:27:51 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Apr 30, 16:12:22 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 days, 8 hours and 31 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>14:27:51</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>16:12:22</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 30 Apr 2024 14:27:51 +0000 https://genway.instatus.com/incident/clvmhgdn263802ltn6axy1vidw https://genway.instatus.com/incident/clvmhgdn263802ltn6axy1vidw App outage Type: Incident Duration: 5 hours and 30 minutes Affected Components: app.genway.ai Apr 15, 12:31:52 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Apr 15, 12:37:22 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 hours and 30 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>12:31:52</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>12:37:22</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 15 Apr 2024 12:31:52 +0000 https://genway.instatus.com/incident/clv0xpfzd5882qnmzutmsag6s https://genway.instatus.com/incident/clv0xpfzd5882qnmzutmsag6s API outage Type: Incident Duration: 2 hours Affected Components: api.genway.ai Apr 5, 17:13:39 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Apr 5, 17:15:39 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 hours

Affected Components:

<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>17:13:39</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>17:15:39</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 5 Apr 2024 17:13:39 +0000 https://genway.instatus.com/incident/clumxdapt1072932kvokccvldyx0 https://genway.instatus.com/incident/clumxdapt1072932kvokccvldyx0 App outage Type: Incident Duration: 5 hours and 30 minutes Affected Components: app.genway.ai Apr 5, 17:11:54 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Apr 5, 17:17:24 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 hours and 30 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>17:11:54</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>17:17:24</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 5 Apr 2024 17:11:54 +0000 https://genway.instatus.com/incident/clumxb1w41071010l4ok8psomv8b https://genway.instatus.com/incident/clumxb1w41071010l4ok8psomv8b Resources Maintenance Type: Maintenance Duration: 1 hour and 45 minutes Affected Components: api.genway.ai, app.genway.ai Mar 24, 11:42:12 GMT+0 - Completed - Mar 24, 10:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Mar 24, 09:56:54 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Duration: 1 hour and 45 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>11:42:12</var> GMT+0</small><br><strong>Completed</strong> - .</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>09:56:54</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> ]]> Sun, 24 Mar 2024 10:00:00 +0000 https://genway.instatus.com/maintenance/clu5almok442283b5ols0p1ul6a https://genway.instatus.com/maintenance/clu5almok442283b5ols0p1ul6a Website outage Type: Incident Duration: 4 days, 20 hours and 1 minute Affected Components: www.genway.ai Feb 25, 09:58:17 GMT+0 - Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 25, 11:54:17 GMT+0 - Resolved - Website is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 days, 20 hours and 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>09:58:17</var> GMT+0</small><br><strong>Investigating</strong> - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>11:54:17</var> GMT+0</small><br><strong>Resolved</strong> - Website is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 25 Feb 2024 09:58:17 +0000 https://genway.instatus.com/incident/clt1c7bn379382hqomipxe0utq https://genway.instatus.com/incident/clt1c7bn379382hqomipxe0utq Maintenance Type: Maintenance Duration: 3 hours Affected Components: www.genway.ai, api.genway.ai, app.genway.ai Feb 25, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 25, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 25, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components: , ,

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 25 Feb 2024 09:00:00 +0000 https://genway.instatus.com/maintenance/clt131iwi15768b3omnvrl1nkn https://genway.instatus.com/maintenance/clt131iwi15768b3omnvrl1nkn API outage Type: Incident Duration: 5 hours Affected Components: api.genway.ai Feb 3, 15:59:19 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 3, 16:04:18 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 hours

Affected Components:

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>15:59:19</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>16:04:18</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 3 Feb 2024 15:59:19 +0000 https://genway.instatus.com/incident/cls69evng972899heohszskrnm4 https://genway.instatus.com/incident/cls69evng972899heohszskrnm4 API outage Type: Incident Duration: 1 hour Affected Components: api.genway.ai Jan 11, 09:20:49 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 11, 09:21:48 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>09:20:49</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>09:21:48</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 11 Jan 2024 09:20:49 +0000 https://genway.instatus.com/incident/clr901tfo869782hionhqfcsu4i https://genway.instatus.com/incident/clr901tfo869782hionhqfcsu4i API outage Type: Incident Duration: 1 hour Affected Components: api.genway.ai Jan 11, 09:08:49 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 11, 09:09:48 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>09:08:49</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>09:09:48</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 11 Jan 2024 09:08:49 +0000 https://genway.instatus.com/incident/clr8zmdqi427627hxoh2g35ltwa https://genway.instatus.com/incident/clr8zmdqi427627hxoh2g35ltwa App outage Type: Incident Duration: 5 hours and 1 minute Affected Components: app.genway.ai Jan 11, 08:51:54 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 11, 08:56:54 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 hours and 1 minute

Affected Components:

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>08:51:54</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>08:56:54</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 11 Jan 2024 08:51:54 +0000 https://genway.instatus.com/incident/clr8z0mxn367739hxohwfecdas3 https://genway.instatus.com/incident/clr8z0mxn367739hxohwfecdas3 API outage Type: Incident Duration: 3 hours and 45 minutes Affected Components: api.genway.ai Jan 11, 08:50:04 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 11, 08:53:49 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 hours and 45 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>08:50:04</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>08:53:49</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 11 Jan 2024 08:50:04 +0000 https://genway.instatus.com/incident/clr8yya59360911hxohmh53v6iq https://genway.instatus.com/incident/clr8yya59360911hxohmh53v6iq App outage Type: Incident Duration: 5 hours Affected Components: app.genway.ai Jan 11, 07:51:55 GMT+0 - Investigating - App cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 11, 07:56:54 GMT+0 - Resolved - App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 hours

Affected Components:

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>07:51:55</var> GMT+0</small><br><strong>Investigating</strong> - App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>07:56:54</var> GMT+0</small><br><strong>Resolved</strong> - App is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 11 Jan 2024 07:51:54 +0000 https://genway.instatus.com/incident/clr8wvhbq151991hxohepofs72f https://genway.instatus.com/incident/clr8wvhbq151991hxohepofs72f API outage Type: Incident Duration: 5 hours and 29 minutes Affected Components: api.genway.ai Jan 11, 07:48:19 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 11, 07:53:48 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 hours and 29 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>07:48:19</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>07:53:48</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 11 Jan 2024 07:48:19 +0000 https://genway.instatus.com/incident/clr8wqv1j540750hponw62usj1o https://genway.instatus.com/incident/clr8wqv1j540750hponw62usj1o General Maintenance Type: Maintenance Duration: 3 hours and 41 minutes Affected Components: api.genway.ai, app.genway.ai Jan 10, 16:41:13 GMT+0 - Completed - Maintenance has completed successfully. Jan 10, 15:43:51 GMT+0 - Identified - Maintenance is now in progress. Jan 10, 13:00:00 GMT+0 - Identified - Undergoing infrastructure improvements; expect temporary service interruptions Type: Maintenance

Duration: 3 hours and 41 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>16:41:13</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>15:43:51</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - Undergoing infrastructure improvements; expect temporary service interruptions.</p> ]]> Wed, 10 Jan 2024 13:00:00 +0000 https://genway.instatus.com/maintenance/clr3r18ey1426732ifohz32bstbw https://genway.instatus.com/maintenance/clr3r18ey1426732ifohz32bstbw API outage Type: Incident Duration: 1 hour and 1 minute Affected Components: api.genway.ai Jan 7, 12:53:48 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 7, 12:54:48 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 hour and 1 minute

Affected Components:

<p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>12:53:48</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>12:54:48</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 7 Jan 2024 12:53:48 +0000 https://genway.instatus.com/incident/clr3hwbbl715672hioh9h9shisq https://genway.instatus.com/incident/clr3hwbbl715672hioh9h9shisq Resources Maintenance Type: Maintenance Duration: 13 minutes Affected Components: api.genway.ai Nov 28, 14:45:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Nov 28, 14:58:26 GMT+0 - Completed - Maintenance has completed successfully. Nov 28, 14:45:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 13 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>14:45:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>14:58:26</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>14:45:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 28 Nov 2023 14:45:00 +0000 https://genway.instatus.com/maintenance/clpifx4rb23724b4of88py4614 https://genway.instatus.com/maintenance/clpifx4rb23724b4of88py4614 Scheduled Maintenance Type: Maintenance Affected Components: api.genway.ai, app.genway.ai Nov 14, 16:00:00 GMT+0 - Completed - We are planning for a scheduled maintenance during that time. Type: Maintenance

Affected Components: ,

<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Tue, 14 Nov 2023 16:00:00 +0000 https://genway.instatus.com/maintenance/cloyjjwyt33592bgoglhcu5mkv https://genway.instatus.com/maintenance/cloyjjwyt33592bgoglhcu5mkv